Refund Policy
At Fare The Buddy, we are committed to providing you with the best travel experience. We understand that plans can change unexpectedly, and we want to ensure transparency regarding our refund process. By using our services, you agree to the terms outlined in this policy.
Booking Confirmation
After successfully booking a flight with Fare The Buddy, you will receive a confirmation email containing your itinerary and booking details. It is important to review this information thoroughly to ensure accuracy. If you notice any discrepancies, please contact us immediately.
Cancellation Policy
Refunds for bookings are subject to the cancellation policies of the airline or travel provider from which you purchased your ticket. These policies can vary, so it’s important to familiarize yourself with the specific terms related to your booking. Generally, the following guidelines apply:
- Many discounted airline tickets are non-refundable. In these cases, if you choose to cancel your booking, you will not receive a refund.
- If you have purchased a refundable ticket, you may be eligible for a refund, subject to the airline’s cancellation policy. Refund requests for refundable tickets must be made within the timeframes specified by the airline.
Requesting a Refund
To request a refund, please follow these steps:
- Contact our customer support team via email or phone within the allowed cancellation period. Please include your booking reference number and the reason for your refund request.
- Depending on the airline, you may need to complete specific forms or follow particular procedures for your refund. We will guide you through this process.
- After your refund request is submitted, the airline may take several business days to process it. Once approved, refunds will be credited back to the original payment method. Processing times may vary based on your bank or credit card provider.
Changes to Bookings
If you need to modify your flight itinerary, please contact us as soon as possible. Changes to bookings are subject to the airline’s policies, and may incur additional fees. Some airlines allow changes for a fee, while others may require you to cancel your existing booking and rebook a new flight.
Special Circumstances
In certain situations, such as flight cancellations or major schedule changes initiated by the airline, you may be eligible for a refund or rebooking options. In these cases, we will work to assist you in securing the most favorable resolution.
Limitations
Please note that Fare The Buddy acts as an intermediary between you and the airline. We cannot guarantee refunds or compensation for any changes made by the airline or travel provider. While we are dedicated to assisting you throughout the process, the final decision regarding refunds or compensation rests with the airline or travel provider.